Safe Travels CFAR Reimbursement
If you cancelled your trip and purchased a Cancel For Any Reason (CFAR) service, you may be eligible for reimbursement of your non-refundable trip costs.
What is CFAR Reimbursement?
The CFAR service allows you to request reimbursement of eligible non-refundable trip costs when you cancel your trip for any reason. This is a non-insurance service provided under your Safe Travels plan.
- Covers non-refundable costs from airlines, hotels, cruise lines, and tour operators
- Trip must have been cancelled at least 48 hours prior to the scheduled departure date
- Reimbursement is calculated as the amount paid minus any refunds received from suppliers
- Claims are subject to review and the terms of your CFAR service
What You'll Need
Have the following ready before you begin. You can save progress and return later.
The email and order number used when you purchased your plan. A verification code will be sent to confirm your identity.
Departure/return dates, booking date, cancellation date, and your contact information.
Supplier invoices, booking confirmations, or receipts showing amounts paid. You can upload these and we'll auto-extract the details.
Documentation showing the trip was cancelled and any refund amounts from suppliers.
Account number/IBAN and sort code for direct deposit reimbursement.
How It Works
Estimated completion time: 5–10 minutes
Need help? Contact SureGo Assist at +44 20 8058 7919 or reimbursements@mysurego.com
SureGo Assist, Foremost House, Radford Way, Billericay, Essex, United Kingdom, CM12 0BT